Privacy
Last updated 1 August 2026
This covers every HiAlly agent — Billing Books, Assistant, and the ones that follow. It explains exactly what we collect and what we do not, and it is written plainly on purpose.
The short version: when an agent runs on your machine, your business data stays on your machine. We never receive it and we could not show it to anyone if we wanted to. The only information we hold is what you type when you activate.
What stays on your computer
Agents that run locally keep everything they touch on your own machine. For Billing Books that means:
- Every invoice, credit note and receipt
- Your customers and suppliers, and what they owe
- Your items, prices, costs and stock levels
- Your takings, profit figures and reports
- Your GSTIN, shop address and bank details
For Assistant it means your documents and spreadsheets, and the questions you ask about them.
None of this is sent to us. If you turn on backups, the copy goes to a folder you choose — normally your own Google Drive or OneDrive folder — which is your account, not ours.
Some agents can be run in the cloud instead of on your machine. That is always your choice, it is never the default, and we will say plainly on the product which one you are using.
What we collect, and why
When you activate the software, the details you type are sent to us so we can issue your licence:
| What | Why we need it |
|---|---|
| Shop name | It is printed on your licence |
| Your name | So we know who to write to |
| To send your licence and renew it each year | |
| Phone / WhatsApp | Support, if you ask for it |
| Country and trade | To understand who uses the software |
| A code for your computer | So your licence works on your machine |
The computer code is a scrambled one-way value. It cannot be turned back into anything about your machine, and it does not identify your hardware, location or network.
What we do with it
- Issue and renew your licence
- Email you when your licence renews, once a year
- Help you if you contact support
- Occasionally tell you about our other products
We do not sell your details, and we do not pass them to advertisers or data brokers.
Where it is kept
On Cloudflare's servers, which we use to run the licence service. It stays for as long as you use the software, and is removed if you ask.
One thing to be aware of. The software can optionally use an online AI service for typing bills by voice or in plain language. This is off unless you switch it on and enter your own key. If you do turn it on, the words you type or speak for that feature are sent to that provider to be read back as bill lines. Your books as a whole are still never uploaded. Leave it off and the software never sends anything except your licence check.
Your choices
You can ask us at any time to:
- Tell you what we hold about you
- Correct anything that is wrong
- Delete your details entirely
- Stop emailing you
Email hello@hially.in and we will do it. Deleting your details does not stop the software working — your books are yours and stay on your computer.
Children
This is business software and is not intended for anyone under 18.
Changes
If this changes in a way that matters, we will say so on this page and put the new date at the top.
Contact
HiAlly — hello@hially.in